OCR Pack & Labeling Space

Designing Tools for AI Document Processing

RoleUX Research · UX/UI Design · Product Management

Upstage OCR labeling workspace with document annotations and text inspection controls — An example screen from Labeling Space.

At Upstage, I worked as an AI product UX designer on OCR Pack (MLOps platform), and Labeling Space (data annotation tool). I also helped develop Upstage’s early brand identity and design system.

For OCR Pack, I led UX research and contributed to UX/UI design as a team member. For Labeling Space, I led both UX research and UX/UI design. I worked with machine learning engineers, software engineers, and data teams on 0 → 1 development and later improvements for both products.

For Labeling Space, I also took on product and team management, coordinating development across engineers and designers. These products were used by enterprise clients, including Samsung Life Insurance and Hanwha Life Insurance.

Detailed design processes and product materials cannot be shared publicly due to confidentiality restrictions. Only a selected product screen is shown here.